Terms of service

About this website

Welcome to www.okkopro.com. This website provides you with an opportunity to learn more about Okko lens filters (the products). The Website provides this service by way of granting you access to the content on the website.

This website is operated by Okko Pro Limited. We provide access to and use of this website and its associated products.

Please read these terms and conditions (the terms) carefully. By using, browsing and/or reading the website, this signifies that you have read, understood and agree to be bound by the terms. If you do not agree with the terms, please stop using this site.

We reserve the right to review and change any of the terms by

updating this page. Any changes to the terms take immediate effect from the date of their publication. Before you continue, we recommend you keep a copy of the terms for your records.

Acceptance of terms

You accept these terms by remaining on this website.

Purchase of products and returns

Purchase of products

Okko Pro Ltd. manufactures camera lens filters for photographers and videographers. These lens filters are sold in New Zealand through our network of retailers. You can’t purchase our lens filters online in New Zealand.

Product prices and descriptions are on this website. We may change our product and prices at any time without prior notice. Prices are inclusive of GST.

Returns

Please choose your lens filter carefully because under New Zealand Consumer Law, retailers are not obliged to accept returns for “incorrect choice” or “change of mind”.

Our retailers may agree, at their sole discretion, to provide an exchange or a refund on the return of the products within 14 days where the product packaging is unopened and remains in a saleable condition.

Warranty

Replacement

  • If your Okko product is faulty, please email a photograph and a description of the fault to us at office@okkopro.com, along with your proof of purchase and your shipping address, within 14 days of purchase for replacement.
  • If your Okko product is damaged, please email a photograph and a description of the damage to us at office@okkopro.com, along with your proof of purchase and your shipping address, within 14 days of purchase for replacement.
  • We ship replacement lens filters for free. 
  • We don’t offer refunds for faulty or damaged products. 
  • You agree that you’ll make no claim against us for any faulty or damaged product sold to you as a direct or indirect result of events beyond our control.

Okko Pro Lifetime Guarantee

  • We offer a lifetime guarantee on Okko Pro lens filters. We don’t care how your filter gets broken. Break it and we replace it. 
  • If your Okko Pro lens filter gets damaged, please email a photograph and a description of the damage to us at office@okkopro.com, along with your proof of purchase and your shipping address.
  • We ship replacement lens filters for free. 
  • We reserve the right to replace filters subject to the number of claims you make per annum. Accidents happen, but don’t make a habit of it.

Okko Lite 12-Month Warranty

  • We guarantee Okko Lite lens filters to be free from defects in workmanship and materials, under normal use and conditions, for 12-months from the date you bought your filter.
  • If your Okko Pro lens filter is faulty within 12-months of purchase, please email a photograph and a description of the fault to us at office@okkopro.com, along with your proof of purchase and your shipping address.
  • We ship replacement lens filters for free.

Delivery of replacement lens filters

We use third-party delivery companies to deliver replacement products. You acknowledge that Okko Pro Limited is not the provider of these delivery services and merely facilitates your interaction with the delivery service providers.

If your replacement lens filter is lost or damaged during delivery, we ask that you:

  • contact the delivery service provider directly to request a refund or to claim on any insurance options available; and
  • contact us by sending an email to office@okkopro.com outlining in what way the products were damaged in transit so we are able to determine if the delivery service provider should be removed from our warranty services.

Copyright & intellectual property

The website and all the related products of Okko Pro Limited are subject to copyright. The material on the website is protected by copyright under the laws of New Zealand and through international treaties.

Unless otherwise indicated, all rights (including copyright) in the site content and compilation of the website (including text, graphics, logos, button icons, video images, audio clips and software) (the content) are owned or controlled for these purposes, and are reserved by Okko Pro Ltd or its contributors.

Okko Pro Limited retains all rights, title and interest in and to the website and all related content. Nothing you do on or in relation to the website will transfer to you:

  • The business name, trading name, domain name, trademark, industrial design, patent, registered design or copyright of Okko Pro Limited; or
  • The right to use or exploit a business name, trading name, domain name, trademark or industrial design; or
  • A system or process that is the subject of a patent, registered design or copyright (or an adaptation or modification of such a system or process).

You may not, without our prior written permission and the permission of any other relevant rights owners: broadcast, republish, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Content or third party content for any purpose. This prohibition does not extend to materials on the Website, which are freely available for re-use or are in the public domain.

Privacy

We take your privacy seriously and any information provided through
your use of the website and/or the purchase of our products are subject to Okko Pro Limited’s Privacy Policy.

General disclaimer

You acknowledge that Okko Pro Limited does not make any terms, guarantees, warranties, representations or conditions whatsoever regarding the products other than provided for in these terms.

We make every effort to ensure a product is accurately depicted on the website, however, you acknowledge that sizes, colours and packaging may differ from what is displayed on this website.

Nothing in these terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law.

Subject to this clause, and to the extent permitted by law:

  • all terms, guarantees, warranties, representations or conditions which are not expressly stated in these terms are excluded; and
  • Okko Pro Limited will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable Consumer Guarantee), loss of profit or opportunity, or damage to goodwill arising out of or in connection with the warranty or these terms (including as a result of not being able to use the product or the late supply of the product), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise.

Use of the website, and any of the products of Okko Pro Limited (including the delivery services), is at your own risk. Everything on the website and the products of Okko Pro Limited, are provided to you on an "as is" and "as available" basis, without warranty or condition of any kind.

None of the affiliates, directors, officers, employees, agents, contributors, third party content providers or licensors of Okko Pro Limited (including any third party where the delivery services are made available to you) make any express or implied representation or warranty about our content or any products referred to on the website. This includes (but is not restricted to) loss or damage you might suffer because of any of the following:

  • Failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third-party conduct, or theft, destruction, alteration or unauthorised access to records.
  • The accuracy, suitability or currency of any information on the website, or any of its content related products (including third party material and advertisements on the website).
  • Costs incurred because of you using the website, or any of the products.

Limitation of liability

Okko Pro Limited total liability arising out of or in connection with the warranty or these terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the most recent purchase price paid by you under these terms or where you have not paid the purchase price, then the total liability of Okko Pro Limited is the resupply of information to you.

You expressly understand and agree that Okko Pro Limited, our affiliates, employees, agents, contributors, third party content providers and licensors shall not be liable to you for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This shall include, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss.

Okko Pro Limited is not responsible or liable in any manner for any site content (including the content and third party content) posted on the website whether posted or caused by users of the website of Okko Pro Limited, or by third parties or by Okko Pro Limited.

You acknowledge that Okko Pro Limited does not provide delivery services to you and you agree that Okko Pro Limited will not be liable to you for any special, indirect or consequential loss or damage, loss of profit or opportunity, or damage to goodwill arising out of or in connection with the delivery services.

Indemnity

You agree to indemnify Okko Pro Limited our affiliates, employees, agents, contributors, third party content providers and licensors from and against:

  • all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with any content you post through the website;
  • any direct or indirect consequences of you accessing, using or
  • transacting on the Website or attempts to do so and any breach by you or your agents of these terms; and/or
  • any breach of the terms.

Governing law

This website is intended to be viewed by residents of New Zealand. In the event of any dispute arising out of or in relation to the website, you agree that the exclusive venue for resolving any dispute shall be in the courts of New Zealand.

These terms are governed by the laws of New Zealand. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of New Zealand, without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause is not contested. The terms shall be binding to the benefit of the parties hereto and their successors and assigns.

Independent legal advice

Both parties confirm and declare that the provisions of these terms are fair and reasonable and both parties having taken the opportunity to obtain independent legal advice and declare the terms are not against public policy on the grounds of inequality or bargaining power or general grounds of restraint of trade.

Severance

If any part of these terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed, and the rest of the terms shall remain in force.